“We’ve been working with the Think Technologies team for about 20 years now. They do our network support, hardware, software, data lines, VOIP, switchboard, backups – everything. They are our total IT department, subcontracted, so they are really, really good. We’ve grown from two people to over a hundred and they’ve helped us as our needs have changed. One thing about Think is that they’re not stuck in the 1990s or the 2000s. They know what the latest technology is and are forever educating us. They are very honest. Everything is kept confidential. We’ve actually given them the keys to our premises. They’re very much ahead of the pack, they keep abreast of the latest technology and they know our system and have grown it. We choose them because of their honesty and their total commitment. I can call any of them over the weekend and they answer. It’s a symbiotic relationship.”

“I’ve been with Amalgamated Panel Beaters for 24 years and I think the team from Think Technologies was already working with the company when I started. They manage various IT services for us, from monitoring emails to firewalls, virus packages, and backups. I definitely would recommend Think because their service is fantastic and they make you feel like you’re the only customer. I know they are busy, but they’re nice people as well. They make a lot of time for us. When the coronavirus lockdown happened, I actually phoned Filipe at his house and he helped me over the phone to set up a VPN on both my wife and my machine so that during lockdown I can work from home. That’s not part of his job, but he did it and we were operational for the time we were in lockdown. I would highly recommend them to anybody. I’ve already introduced Think to my golf club!”

“We had a long relationship with Think Technologies up until about five years ago. We moved to another service provider, but then about a year ago we brought them back in for support. They do our complete local and network support. I would recommend them because they’re very hands on. The senior people – Hilton, Filipe, Trevor – are all very involved, whereas in so many businesses you are only dealing with junior staff. That’s the big difference. With Think, you get better service and technical skills because you are more often dealing with senior staff.”